IT That Works
While You Sleep
80+ certified engineers monitor your infrastructure 24×7. Proactive, not reactive. We fix problems before your team even notices them — since 2004.
Simplifying IT for a complex, fast-moving world.
End-to-end IT services that help businesses reduce costs, boost efficiency, and stay secure — all under one roof. One call, one team, one SLA. From 10-person startups to 5,000-employee enterprises across India.
Explore all solutionsReduce IT Costs by 40%
Eliminate capital expenditure on hardware, reduce headcount costs, and move to predictable monthly billing.
Faster, More Reliable IT
Proactive monitoring, automated maintenance, and expert support keeps systems running at peak performance 24×7.
Enterprise Security Included
Layered cybersecurity, compliance management, and threat intelligence at every service tier — not optional extras.
Scales With Your Business
Add users, locations, and services on demand. Infrastructure designed to grow without costly re-architecture.
Live Service Dashboard
Cloud Infrastructure
Private, hybrid & public — 12 availability zones
Cybersecurity SOC
SIEM, firewall, endpoint — real-time threat response
Backup & DR
Automated 3-2-1 offsite replication — immutable
Remote Helpdesk
24×7 support, patch management & monitoring
Log Analytics
Real-time dashboards, anomaly detection & SIEM
SD-WAN Network
65+ enterprise WAN links managed nationally
Mobile Device Mgmt
iOS, Android & Windows — 12,000+ devices
VoIP & UCaaS
Unified communications — voice, video, messaging
Three pillars of business transformation
Every Xoopie engagement is built on deep expertise across these three foundational areas — delivered as one integrated, managed service.
Cloud & Infrastructure
Build, migrate, and manage your cloud on AWS, Azure, or Google Cloud — with FinOps optimisation, security hardening, and 24×7 SRE support included as standard.
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Cybersecurity & SOC
Our 24×7 Security Operations Centre monitors your environment for threats, responds to incidents in real-time, and maintains your security posture continuously.
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Digital Marketing
Full-stack digital marketing: SEO, PPC, social media, content, and web development — data-driven, performance-accountable, and designed to generate qualified leads.
Learn moreWatch how we keep 500+
businesses always online
A 3-minute walkthrough of our NOC, field engineer dispatch, and real-time dashboard — everything your business gets from day one.
How we power your business
Managed IT Services
Complete day-to-day management, monitoring, and support of your entire IT environment — from helpdesk to infrastructure. One SLA, one team, zero complexity.
Learn moreCybersecurity
Layered defence with zero-trust architecture, SIEM, EDR, next-gen firewall, and 24×7 SOC monitoring. ISO 27001 compliance framework included.
Learn moreCloud Services
Design, migrate, and manage cloud environments on AWS, Azure, or GCP. Cost optimisation, FinOps, and SRE support included as standard.
Learn moreBackup & Disaster Recovery
Enterprise BDR with 3-2-1 immutable offsite replication, ransomware-proof backups, and guaranteed RTO/RPO SLAs across all service tiers.
Learn moreDigital Marketing
SEO, PPC, social media, content strategy, and conversion-optimised web development — data-driven and performance-accountable from day one.
Learn moreNetwork & SD-WAN
Enterprise LAN/WAN, SD-WAN, MPLS replacement, VPN, secure access, and WiFi — all managed under a dedicated SLA with 24×7 NOC coverage.
Learn moreVoIP & UCaaS
Cloud-hosted VoIP, Microsoft Teams Voice, video conferencing, contact centre, and unified messaging replacing aging PBX infrastructure.
Learn moreCompliance & Audit
ISO 27001, SOC 2, PCI DSS, RBI, and HIPAA programme design, gap assessment, control implementation, and full audit readiness management.
Learn moreDevSecOps & Automation
CI/CD pipeline design, infrastructure-as-code, automated testing, container security, and DevSecOps integration — accelerating secure software delivery.
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Enterprise-grade IT infrastructure, accessible to every business size.
Whether you're a 10-person startup or a 5,000-employee enterprise — we architect and manage IT environments built for your scale, security posture, and compliance requirements.
Start Your IT TransformationEvery IT service your business needs, under one roof
From cloud storage and unified communications to dark web monitoring and IoT security — we cover every technology layer your business depends on.
Cloud Storage
Scalable, redundant storage with S3-compatible APIs, lifecycle management, object versioning, and enterprise-grade geo-redundant durability.
Cloud Backup
Automated backup for servers, VMs, M365, and Google Workspace with immutable offsite replication, ransomware protection, and one-click restore.
Log Services
Centralised log collection and SIEM-ready management across on-premise, cloud, and hybrid environments — full-text search, retention, compliance archiving.
Log Analytics
Real-time analytics, ML-powered anomaly detection, performance dashboards, and intelligent alerting — enterprise observability made affordable.
Firewall & Web Filter
Next-gen firewall, DNS-layer web filtering, IPS/IDS, advanced threat protection, and DDoS mitigation — network perimeter managed 24×7.
AD / Domain Services
Active Directory architecture, group policies, SSO, SAML federation, MFA rollout, and zero-trust identity lifecycle management across your workforce.
Remote Helpdesk
24×7 multi-channel helpdesk, patch management, software lifecycle, and complete user onboarding/offboarding orchestration for every user.
Business Email & M365
Microsoft 365 and Google Workspace implementation, migration, security hardening, DLP, anti-spam, legal hold archiving, and compliance management.
Network & WiFi
LAN/WAN architecture, SD-WAN, enterprise WiFi 6 deployment, network access control, VPN, and 24×7 NOC monitoring — all managed.
IT Automation & RPA
Infrastructure-as-code, Ansible/Terraform automation, RPA workflows, CI/CD pipelines, and self-healing processes reducing manual effort by 60%+.
Mobile Device Management
Unified endpoint management for iOS, Android, macOS, and Windows — policy enforcement, remote wipe, conditional access, and compliance dashboards.
VoIP & UCaaS
Cloud-hosted telephony, Microsoft Teams Voice, SIP trunking, contact centre, auto-attendant, call recording, and seamless PBX migration.
SD-WAN & Networking
Enterprise SD-WAN across multiple sites — replacing expensive MPLS circuits with intelligent, application-aware wide-area networking.
Dark Web Monitoring
24×7 dark web scanning for leaked credentials, stolen data, and brand impersonation — with immediate alert and guided remediation response.
IoT Security
Device discovery, network segmentation, behavioural monitoring, and policy enforcement for connected devices across all environments.
ERP Integration & Consulting
IT architecture review, ERP/CRM integration, digital transformation roadmaps, and vendor-neutral technology advisory for business leaders.
Your entire IT department, without the overhead.
Stop reacting to IT problems and start preventing them. Our Managed IT service puts a dedicated team of certified engineers to work for your business — monitoring, maintaining, and optimising your entire IT environment around the clock.
- Reactive IT — fix problems after they happen
- High capital expenditure on hardware
- IT team overwhelmed with helpdesk tickets
- Security gaps and compliance risks
- Unpredictable IT costs every month
- No DR plan — vulnerable to ransomware
- Proactive monitoring — prevent issues before they happen
- Zero capital expenditure — all opex, fully managed
- 80+ engineers — unlimited helpdesk capacity
- ISO 27001, SOC 2, RBI compliance — built in
- Fixed monthly billing — budget with confidence
- Immutable BDR — recover from ransomware in 4 hours
Defend your business from every angle, continuously.
Modern threats require modern, always-on defences. Our multi-layered security approach protects your network, identities, endpoints, cloud workloads, and critical data — preventing incidents before they become crises.
Top Threats We Defend Against
Ransomware & Malware
Real-time behavioural detection and automated containment stop ransomware before encryption begins. Mean time to contain: under 4 hours.
Insider Threats
UEBA (User & Entity Behavior Analytics) detects anomalous internal activity, privilege abuse, and data exfiltration before damage occurs.
Phishing & Social Engineering
AI-powered email security, domain spoofing protection, and simulated phishing campaigns with detailed reporting for all staff.
Cloud infrastructure built for performance, security, and cost efficiency
We architect, migrate, and manage cloud environments on AWS, Azure, and Google Cloud — ensuring your workloads are secure, scalable, and cost-optimised from day one.
Migration & Modernisation
Zero-disruption migration of on-premise workloads to AWS, Azure, or GCP. We handle planning, execution, and post-migration optimisation with rollback protection at every stage.
Cloud Backup & Disaster Recovery
3-2-1 backup strategy with immutable, ransomware-proof snapshots, geo-redundant replication, and regularly tested DR procedures — guaranteed RTO and RPO.
FinOps & Cost Optimisation
Continuous cloud cost analysis, right-sizing, Reserved Instance planning, and automated shutdown policies — typically reducing cloud spend by 25–40% within 90 days.
AWS
Advanced Partner · 12 certified engineers
Azure
Microsoft Gold Partner · 8 Azure experts
GCP
Google Cloud Partner · 6 GCP architects
Grow your digital presence, measurably and sustainably.
Data-driven, performance-accountable marketing strategies that turn digital traffic into qualified leads and measurable revenue — tailored specifically for technology and IT-forward businesses.
SEO & Technical Content
Enterprise SEO, technical site audits, domain authority building, and content programmes that rank for keywords that drive qualified leads.
Social Media & Brand
LinkedIn, Instagram, Meta, and YouTube campaigns with data-driven targeting, creative content production, and community management.
PPC & Performance Media
Google Ads, Meta Ads, LinkedIn Campaigns, and programmatic display — managed, A/B tested, and optimised weekly for minimum cost-per-acquisition.
Content Marketing & PR
Thought leadership articles, case studies, whitepapers, and media placement positioning your business as the industry authority.
Web Design & Development
Conversion-optimised, technically excellent websites built for Core Web Vitals, mobile-first UX, and search visibility.
Sector-specific expertise, not generic IT
Each industry has unique compliance, workflow, and infrastructure requirements. We've built deep expertise in yours — meaning faster delivery, fewer mistakes, and solutions that actually fit.
ManufacturingERP, OT/IT convergence, IIoT security
Healthcare & PharmaEMR/EHR, HIPAA compliance, clinical uptime
Banking & FinanceRBI compliance, core banking, SOC 2
Retail & E-CommercePOS, cloud commerce, PCI DSS compliance
Logistics & TransportSD-WAN, WMS integration, fleet tracking
Education & EdTechM365, LMS, campus networking, data protection
Fintech & PaymentsISO 27001, cloud-native DevSecOps, PCI DSS
Numbers that prove our commitment
Real performance metrics from real client environments — not marketing projections. These are Xoopie's actual delivered results over the past 12 months.
20 years of building India's IT backbone
From 3 engineers in a Pune office to India's most trusted managed IT partner — every milestone earned by delivering results.
Founded
Started in Pune with 3 engineers and a promise: proactive IT over reactive firefighting.
First 50 Clients
Reached 50 enterprise clients across Maharashtra. Opened Mumbai office.
ISO 9001
ISO 9001:2008 Quality Management certification. First formal SLA guarantees.
Pan-India Expansion
Expanded field engineering to 10 major cities. 200+ businesses onboarded.
ISO 27001
ISO 27001 Information Security certification. Launched managed cybersecurity practice.
Cloud Services
Launched AWS & Azure managed cloud practice. 400+ active clients.
Digital Marketing
Added Digital Marketing & SEO division. Full IT + growth stack for clients.
500+ Businesses
20-year milestone. 500+ clients, 80+ engineers, 18 cities, 99.97% uptime.
Results that speak for themselves
Real transformations, verified outcomes, and long-term partnerships across industries in India.
Cloud migration eliminated ₹6Cr/month in legacy costs
Migrated a national insurer's 14-office on-premise infrastructure to hybrid cloud, automating 14 manual workflows. Hardware costs eliminated, DR capability added in the same programme.
ISO 27001 certification achieved in 90 days, zero non-conformities
Implemented a complete ISMS framework — risk assessments, policies, controls, staff training, and audit readiness — for a fast-growing payments platform with 500,000+ active users.
99.97% uptime across 12 hospitals — zero clinical downtime in 2 years
Designed and managed a resilient, multi-site hospital IT infrastructure with EMR integration, clinical application support, and HIPAA-equivalent data governance across 12 sites.
40% faster warehouse operations after SD-WAN across 35 sites
Replaced expensive MPLS circuits with SD-WAN across 35 warehouses. Created a unified, intelligent network with application-aware traffic management. WMS latency: 4s → 1.2s.
10,000+ users migrated to Microsoft 365 — zero disruption
Full Microsoft 365 migration for a large university — email, SharePoint, Teams, OneDrive, and identity management — completed in a single 6-week sprint with no faculty complaints.
Complete ransomware recovery in 3 hours 47 minutes
Pre-deployed immutable DR snapshots enabled full restoration of 140 endpoints to verified clean state after a Friday-evening ransomware attack — before Monday morning operations.
The IT partner that delivers — and stays.
We don't just manage technology — we align it with your business goals. Our team becomes an extension of yours, with deep expertise and genuine accountability that 98% of our clients renew year after year.
Always Proactive, Never Reactive
We monitor, detect, and resolve issues before they affect your business — with AI-assisted anomaly detection and automated remediation for common failure patterns.
Security-First in Everything
Every service, every recommendation, every architecture decision is evaluated through a security lens. Compliance and data protection are never afterthoughts.
Transparent SLAs, No Fine Print
Contractual SLAs with clear, measurable response and resolution times. Monthly reporting dashboards and dedicated account management — full visibility, always.
20+ Years of Deep IT Expertise
Two decades delivering IT excellence across industries, geographies, and technology generations. Our senior engineers average 12+ years of hands-on experience each.
Genuinely Vendor-Neutral Advice
We hold partnerships with 25+ vendors but recommend only what's right for your situation — not what earns us the highest margin or partner incentive payment.
Pan-India Footprint & Coverage
On-site engineering support in 18 cities, 24×7 remote coverage nationally, and same-day emergency response capability for critical P1 incidents at your primary sites.
Dedicated Account Team, Always
Every client gets a dedicated account manager, a lead engineer, and access to 80+ specialist engineers — not a faceless ticket queue or rotating helpdesk agents.
Business-Aligned Technology Strategy
We speak business outcomes, not just technical specifications. Every engagement starts with understanding your business goals, not your hardware spec sheet.
From first call to fully managed in 4 clear steps
A transparent, repeatable delivery process that sets clear expectations, minimises disruption, and consistently delivers results on time and on budget.
Free Discovery & IT Audit
A comprehensive discovery call followed by a free IT environment audit — understanding your infrastructure, goals, pain points, and budget. No obligation, no pressure.
Tailored Strategy & Proposal
A specific IT roadmap for your business and a detailed, fixed-price proposal with clear milestones, deliverables, costs, and measurable expected outcomes.
Seamless Deployment
Our certified engineers implement the solution with zero disruption — all work scheduled during off-peak hours, with fully tested rollback procedures in place.
Continuous Management & Growth
24×7 proactive monitoring, regular reporting, quarterly business reviews, and ongoing optimisation ensure your IT evolves with your business — not after it.
On-site engineering support
across 18 Indian cities
Our certified field engineers are based in every major Indian business hub — guaranteeing same-day emergency response for critical P1 incidents at your primary site. Remote support is available nationwide, 24×7.
on-site engineers
on-site dispatch
nationwide
People who've dedicated
careers to your uptime
Our leadership team brings 70+ years of combined IT expertise across enterprise infrastructure, cloud, and cybersecurity.
What our clients say about Xoopie
Don't take our word for it — here's what 500+ businesses across India say after choosing Xoopie as their IT partner.
Xoopie completely transformed our IT operations. Their proactive monitoring caught and resolved 12 potential outages last year before they impacted us. Best IT investment our company has ever made.
ISO 27001 in 90 days with zero non-conformities. Our investors were impressed; our auditors were impressed. Xoopie guided us through every control, every policy, every requirement — end to end.
A critical system failed at 2 AM before a major surgery schedule. Xoopie responded in 8 minutes and had everything restored before 4 AM. That's not just IT support — that's a genuine lifeline.
SD-WAN across 35 warehouses, deployed without disrupting a single shipment. WMS response time went from 4 seconds to 1.2 seconds. Our operations team still talks about how smooth the transition was.
10,000 users migrated to M365 in 6 weeks. Not one faculty complaint. Not one exam disrupted. I've been in IT for 20 years and this was the smoothest large-scale migration I've ever been part of.
As a healthtech startup, data security isn't optional. Xoopie built our entire security framework from the ground up — ISO 27001, VAPT, SOC monitoring. They made enterprise security accessible at our scale.
Expert IT knowledge for business leaders
Why 200+ Indian SMEs Switched to Managed IT in 2024 — and Cut Costs by 40%
Most businesses think they're protected because they have a backup. But recovery speed, integrity testing, and immutabil...
AWS vs Azure for Indian Businesses: The Honest 2025 Comparison
A no-nonsense analysis of the three major hyperscalers — covering pricing, compliance, latency, support quality, and whi...
The True Cost of In-House IT: A CFO's Guide to the Numbers That Don't Show Up
When you add up hiring, attrition, training, licenses, infrastructure, and lost productivity from outages — in-house IT ...
25+ elite vendor partnerships
Advanced or gold-tier partnerships with the world's leading technology vendors — giving you enterprise pricing, priority support, and vendor-escalation capabilities as standard.
Cloud & Storage
We architect and manage cloud solutions on the world's most reliable platforms — ensuring security, high availability, and continuous cost optimisation at scale.
Learn moreSecurity
Industry-leading security platforms combining AI-powered SIEM, next-gen EDR, zero-trust network access, and identity governance for comprehensive protection.
Learn moreCollaboration
The best unified communications and collaboration tools — Microsoft and Google ecosystems with enterprise-grade security, compliance, and lifecycle management.
Learn moreNetwork & Infra
Enterprise networking and compute from the world's most trusted vendors — resilient, high-performance, and centrally managed under a single SLA.
Learn moreBackup & DR
Best-in-class BDR platforms ensuring rapid, tested recovery from ransomware, hardware failure, or human error — with full audit trails and immutable storage.
Learn moreEndpoint & MDM
Unified endpoint management across every device type — corporate and BYOD — with consistent policy enforcement, zero-trust access, and real-time compliance.
Learn moreOur SLA guarantee — contractual, measured, and transparent.
Every Xoopie engagement is backed by a contractual SLA with real financial penalties for breaches. We don't hide behind "best effort" language. Our commitments are specific, measurable, and accountable — in writing, in your contract.
Download Our SLA DocumentEverything you need to know
Common questions from business leaders, IT managers, and CFOs evaluating Xoopie as their IT partner.
Can't find your answer?
Our team is available 24×7 to answer any question about our services, pricing, SLAs, or transition process — no question too small or too technical.
Talk to an ExpertDo you provide 24×7 support, including Indian public holidays?
Yes — we provide continuous 24×7×365 monitoring and emergency IT support including all national and regional Indian public holidays. Our average P1 response time is under 15 minutes. We maintain a follow-the-sun support model with engineers on duty around the clock, every day of the year.
Can we start with just one service and add more later?
Absolutely. Our services are modular. Many clients start with a single service (e.g., managed security or helpdesk) and add services over time as trust builds. There are no minimum service requirements and no penalties for starting small — we design the engagement around your current priorities.
How do you handle the transition from our existing IT provider?
Our transition process is specifically designed for zero disruption. We run a 30-day parallel operation period — auditing your environment, documenting everything, onboarding to our systems, and then executing a planned cutover during a low-traffic window with rollback capability. We've completed 200+ transitions without a single business outage.
What is your pricing model — per user, per device, or fixed monthly?
We offer flexible pricing: per-seat (helpdesk, M365 management), per-device (endpoint management, monitoring), and fixed monthly retainer (infrastructure management, consulting). Most clients use a hybrid model. All pricing is transparent, predictable, and itemised in your monthly invoice — no surprise charges.
How do you ensure data security and privacy compliance?
Security is embedded in everything we do. We operate under strict Data Processing Agreements, use end-to-end encryption for all client communications and data, maintain ISO 27001 certification, and design all solutions for DPDPA (India), GDPR, RBI, and sector-specific regulations. Annual penetration testing and SOC 2 audit reports are available on request.
Do you have engineers who can visit our offices on-site?
Yes. We have full-time field engineers in 18 Indian cities including Mumbai, Delhi, Bangalore, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, and Surat. For other locations, we dispatch from the nearest city — typically within 4 hours for emergency P1 issues on our Premium SLA plan.
What is the minimum contract term?
Our standard agreements are 12-month terms, allowing us to invest deeply in your environment. We also offer 6-month pilot programmes for new clients who want to trial the service before a longer commitment. Month-to-month options are available at a small premium for businesses that need maximum flexibility.
What happens if you breach the SLA?
SLA breaches result in service credits applied to your next invoice — automatically, without you needing to raise a claim. The credit value is specified in your contract and scales with the severity and duration of the breach. We track and report on SLA performance in your monthly dashboard, with full transparency.
Ready to transform your IT?
Let's start today — for free.
Join 500+ businesses across India that trust Xoopie for managed IT, cloud, cybersecurity, and digital marketing. Start with a free, no-obligation consultation and IT audit today.
Partner with us for comprehensive IT excellence
We're ready to answer your questions and help determine which services best fit your specific business situation, compliance requirements, and budget.
We confirm and schedule within the hour
A real person confirms your consultation within 60 minutes during business hours and sends a calendar invite to your email.
45-minute discovery call with a senior consultant
A genuine conversation about your IT environment, goals, pain points, and budget — no jargon, no sales scripts, no pressure.
Free IT audit for businesses over 20 users
We conduct a complimentary remote IT audit to identify security gaps, performance issues, and quick wins before writing your proposal.
Fixed-price proposal within 48 hours
A detailed, fixed-price proposal with clear scope, deliverables, timeline, and contractual SLAs — customised for your business. No obligation.
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